Cool Schools

Conflict is...

A fight, an argument, difficulty between people.

This brings up feelings we don’t like.

Sad, mad and bad...

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We all deal with conflict differently: This is Diversity!

If it is not Win/win

Then everyone loses...

Be the wise old owl!

A Turtle avoids and withdraws- Lose-lose

A Teddy accommodates or allows others to get what they want. Lose-win

A Shark asserts power and controls- Win-lose

The fox- negotiates - Wins some – lose some.

A wise old owl knows that Win/Win works...

We can find a solution that works for both of us so we are happy. Glad! p

·         Co-operation

·         Collaboration

·         Working with Problem Solving

Win/ Win

I want to win and I want you to win to.

I will state my feelings and needs and listen to yours.

This relationship is important to me and we can make it work.

We can brainstorm solutions

We can find a solution

A Mediator:

·         Listens to both sides of a conflict.

·         Is just and fair.

·         Helps us to find solutions

·         Asks fat questions

Rules of Mediation:

No Interruptions

No Putdowns or Name Calling

Be honest

Agree to solve the problem together.

In a Quiet Area ask:

Do you want help to solve this problem?

What happened?

How do you feel?

Summarises:

Retells facts and feelings...

I am hearing you feel... because ... happened.

Solving Problems Brainstorm:

What do you need?

What could you do?

Do you have a solution?

Can you improve that solution?

What could you do differently next time?

A mediator listens well and asks questions to try to find a solution.

Listen to us here: Right click for menu and click play.

Yay! Mediation is a way to

find a solution that works

for everyone!